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The provided sidadm credentials are either incorrect or SAP Note 927637 should be applied

Error:

The provided sidadm credentials are either incorrect or SAP Note 927637 should be applied.

Authentication Mechanism

Software Update Manager needs to setup the correct authentication mechanism for using sapcontrol executable. This is required to control your SAP system during maintenance.

Select the checkbox, if SUM can use functions of the sapcontrol executable without providing user credentials.

Authentication with user and password is not required

Alternatively, if SUM requires user credentials to use functions of sapcontrol executable, enter the sidadm credentials below:

User Name

Password
In case you provide user credentials, they will be verified when you choose Next.

Error: The provided sidadm credentials are either incorrect or SAP Note 927637 should be applied.

Additional Information

In case you provide user credentials, it is mandatory that you perform the update process by specifying the sidadm user. Entering another user in the field above, even if that user is authorized to operate the process, might cause severe errors and failure.

If your system is part of a Windows domain, you must enter the full user name preceded by the domain name. The syntax is as follows: domain\sidadm. For more information, see SAP Note 927637 .

 

 

SAP SUM ERROR





Solution 1:

  1. Take backup of current sap hostcontrol directory and update sap host control to minimum 721 – patch 3 or higher from SUM16 onwards.
  2. After update, “sapcontrol” file will be available in the┬ánew version under (C:/pragram files/SAP/hostcontrol/exe/).
  3. Rename the “sapcontrol” to “sapcontrol_old” from above location. Then take a copy of “sapcontrol” from old sap host control version (Backup has been taken above) and place it into new version.
  4. Please follow step 3 into all kernel locations (like “exe” files) , means (/usr/sap/<sid>/sys/us/nt**/exe) (/usr/sap/<sid>J00/sys/exe/) (/usr/sap/<sid>SCS01/exe/).

 

Solution 2:

Check below link:

https://scn.sap.com/thread/3281021

 

Solution 3:

Check below link:

https://scn.sap.com/thread/3650650

 

Solution 4:

Check below link:

http://sapnw-professional.blogspot.in/2013/04/sum-tool-gives-sidadm-credentials-wrong.html

 

 

 

Updated: October 13, 2016 — 12:58 pm

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