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ERROR in Selftest. Return code: 3

Error:

Program is starting… Please wait!

INFO 2018-07-09 15:19:04.773 (mainThread) [sixxcreate.cpp:346]
********************************************************************************
Initial log directory: C:\Users\Administrator\.sapinst\hostname\6896
********************************************************************************

SAPinst build information:
————————–
Version: 749.0.49
Build: 1838559
Compile time: Apr 24 2018 – 09:56:11
Make type: optU
Codeline: 749_REL
Platform: ntamd64
Kernel build: 749, patch 500, changelist 1837688
SAP JRE build: SAP Java Server VM (build 8.1.038 9.0.4+011, Mar 19 2018 16:55:53 – 81_REL – optU – windows amd64 – 6 – bas2:303791 (mixed mode))
SAP JCo build: 3.0.18
SL-UI version: 2.6.22
SAP UI5 version: 1.50.4
Exe directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\sapinst_exe.4972.1531163927

INFO 2018-07-09 15:19:05.867 (hostname\Administrator) (SLPCommunicator) [SLPMonitoringStatemachine.cpp:1385]
********************************************************************************
Open your browser and paste the following URL address to access the GUI
https://hostname.company.com:4237/sapinst/docs/index.html
Logon users: [hostname\Administrator]
********************************************************************************

INFO 2018-07-09 15:19:05.867 (hostname\Administrator) (SLPCommunicator) [synxcsymgt.cpp:192] CSySystemMgtImpl::openUrlWithBrowser()
Opening url ‘https://hostname.company.com:4237/sapinst/docs/index.html’

INFO 2018-07-09 15:19:14.382 (hostname\Administrator) (startInstallation) [SLPSelftestHandler.cpp:169]
********************************************************************************
ERROR in Selftest. Return code: 3
********************************************************************************

INFO 2018-07-09 15:19:14.449 (hostname\Administrator) (SLPCommunicator) [CWebDispatcherHandlerBase.cpp:379]
********************************************************************************
Leaving Web Dispatcher log files
in C:/Users/Administrator/.sapinst/hostname/6896.
********************************************************************************

Exit status of child: 3
Not closing window (Exit State: 3; exitOnError: 0).

 

INFO 2018-07-09 15:19:14.373 (hostname\Administrator) (SelftestOutput) [SLPSelftestHandler.cpp:179] SLPSelftestHandler::doOutput()
Selftest output:
Connecting to: https://hostname.company.com:4237
executing: GET /sapinst/slp/whoami HTTP/1.1
javax.net.ssl.SSLPeerUnverifiedException: Certificate for <hostname.company.com> doesn’t match any of the subject alternative names: []
Exit code: 3

 

Solution:

–> Rename C:\Users\Administrator\.sapinst folder to C:\Users\Administrator\old_.sapinst_old

–> Re-run SWPM.

–> Also check note 2591258 for reference

Updated: July 9, 2018 — 7:33 pm

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